Privacy Policy
Privacy Policy
Effective Date: 12 August 2026
Last Updated: 12 August 2026
Telestone International Private Limited (“Telestone”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Telestone may collect, use, process, store and protect personal information when you visit or use our website, https://telestone.in, or communicate with us through our available communication channels.
This Privacy Policy applies generally to Telestone and its website and is not specific to any particular product, product category or service.
1. About Telestone
Telestone International Private Limited is a company engaged in the consumer electronics business.
For the purposes of this Privacy Policy, Telestone International Private Limited is responsible for the processing of personal information described in this Policy.
Registered Office
B.S.R. AUDHYOGIK CHETRE, C BLOCK, TOWER-C-213, BLOCK BSR,
GHAZIABAD, UTTAR PRADESH – 201001, INDIA
Corporate / Operational Office
Office No. G8, Ground Floor, Procapitus Business Park,
D247/4A, Sector 63, Noida – 201301, Uttar Pradesh, India
Website
Privacy / General Contact
Email: info@telestone.in
Customer Care: 98370 54321
2. Scope of this Privacy Policyz
This Privacy Policy applies to information that may be collected when you:
- Visit or browse the Telestone website;
- Communicate with Telestone through the contact details published on our website;
- Communicate with Telestone through telephone, email, WhatsApp, SMS or other communication channels; or
- Otherwise interact with Telestone in circumstances where this Privacy Policy is referenced.
The Telestone website is currently an informational website and does not provide user account creation, online registration, service-request submission, product registration, warranty registration, public reviews or other similar user-account functionality.
The information collected by Telestone depends on how you interact with us.
3.1 Information Provided by You
When you voluntarily communicate with Telestone, we may receive information such as:
- Name;
- Telephone or mobile number;
- Email address;
- Address or location details, where voluntarily provided;
- Details contained in your communication or enquiry; and
- Any other information that you voluntarily choose to provide.
You should avoid providing unnecessary personal or sensitive information when communicating with us.
3.2 Information Collected Automatically
When you visit our website, certain basic technical information may be processed as part of normal website operation, hosting or internet communication.
Depending on the website infrastructure, this may include information such as:
- IP address;
- Browser type;
- Operating system;
- Device information;
- Date and time of access;
- Pages requested; and
- Basic technical or security information.
Telestone does not currently use the website to intentionally collect personal information through user accounts, registration forms, service forms, product-registration forms, warranty forms, feedback forms or newsletter subscription forms.
4. Cookies and Tracking Technologies
The Telestone website does not currently use third-party analytics, advertising pixels, marketing trackers, social-media pixels, reCAPTCHA, CRM integrations, chat tools or similar third-party tracking services.
The website may use technically necessary mechanisms required for basic website operation or security. Such mechanisms are not intended to be used by Telestone to create advertising or behavioural profiles of website visitors.
If Telestone introduces analytics, advertising, marketing or other non-essential tracking technologies in the future, this Privacy Policy and/or a separate Cookie Notice will be updated as appropriate.
5. How We Use Personal Information
Telestone may use personal information for purposes including:
- Responding to communications and enquiries received through our communication channels
- Communicating with customers, business associates and other persons who contact us
- Providing information requested by you
- Managing and maintaining business communications
- Sending service-related or important business communications
- Sending marketing and promotional communications through permitted communication channels, including telephone, SMS, email and WhatsApp
- Maintaining the security and proper functioning of our website and systems
- Complying with applicable legal, regulatory and contractual requirements
- Protecting our legal rights and interests and
- For other purposes that are disclosed to you at the time the information is collected or otherwise permitted by applicable law.
Telestone seeks to limit the collection and use of personal information to information that is reasonably necessary for the relevant purpose.
Tracking Technologies and Cookies
6. Marketing Communications
Telestone may communicate with existing customers, business contacts and other individuals through telephone, SMS, email, WhatsApp or other appropriate communication channels for marketing, promotional and business communication purposes.
Where required by applicable law, Telestone will obtain the necessary consent or provide appropriate mechanisms for opting out of promotional communications.
You may request that Telestone stop sending promotional communications by contacting us at:
Email: info@telestone.in
Customer Care: 98370 54321
Please note that opting out of promotional communication does not necessarily prevent Telestone from sending essential communications relating to an existing transaction, request, legal requirement, security matter or other necessary business communication.
7. Sharing of Personal Information
Telestone does not routinely share personal information collected through its website with third parties for their independent marketing purposes.
Personal information may nevertheless be disclosed where reasonably necessary:
Legal and Regulatory Requirements
Where disclosure is required by applicable law, regulation, court order, governmental authority or other lawful request.
Protection of Rights
Where necessary to establish, exercise or defend Telestone's legal rights, prevent fraud or misuse, or protect the security and interests of Telestone or others.
Business Transactions
Where required in connection with a merger, acquisition, restructuring, financing, sale of assets or similar corporate transaction, subject to applicable law.
Authorised Service Providers
If Telestone engages a service provider in the future that needs access to personal information to perform services on Telestone's behalf, such access will be limited to what is reasonably necessary for the relevant service and subject to appropriate safeguards.
Telestone does not sell personal information as a standalone commercial asset.
8. Data Retention
Telestone does not currently operate website-based customer registration, warranty registration, service-request or similar online data-collection systems.
Where personal information is received through direct communications or business interactions, Telestone may retain such information for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, comply with legal obligations, resolve disputes or protect its legal rights.
When personal information is no longer required, Telestone will take reasonable steps to delete, anonymise or otherwise dispose of it in accordance with applicable law and internal practices.
9. Security of Personal Information
Telestone takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.
Such measures may include appropriate access controls, organisational safeguards, secure systems and other reasonable security practices appropriate to the nature of the information being processed.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
If Telestone becomes aware of a personal-data security incident, it will take appropriate steps to contain, investigate and address the incident and provide notifications where required by applicable law.
10. Data Processing and Storage
Telestone currently does not intentionally transfer personal information collected through its website to third-party cloud service providers located outside India.
Where third-party technology or service providers are introduced in the future, Telestone will review the applicable privacy, security and data-processing requirements and update this Privacy Policy where appropriate.
11. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including rights to:
- Request information about personal information processed by Telestone
- Request correction or updating of inaccurate personal information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request cessation of certain processing where applicable and
- Raise a grievance concerning the processing of your personal information.
Requests may be submitted using the contact details provided below.
Telestone may need to verify your identity before processing certain requests in order to prevent unauthorised access to personal information.
12. Withdrawal of Consent
Where Telestone processes personal information based on your consent, you may withdraw your consent by contacting us using the details provided in this Privacy Policy.
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Where Telestone is required or permitted to continue processing information for another lawful purpose, Telestone may continue such processing to the extent permitted by applicable law.
13. Grievance Redressal
If you have any question, concern or grievance relating to the handling of your personal information or this Privacy Policy, you may contact us at:
Telestone International Private Limited
Email: info@telestone.in
Customer Care: 98370 54321
Telestone will review privacy-related concerns and take appropriate action in accordance with applicable law and its internal processes.
14. Children's Privacy
The Telestone website is not directed towards children and Telestone does not knowingly seek to collect personal information from children through its website.
If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted under applicable law, we will take appropriate steps as required by applicable law.
15. Third-Party Websites
The Telestone website may contain links to third-party websites or platforms for informational purposes.
Telestone does not control the privacy practices, content or security of third-party websites.
Users are advised to review the privacy policies of such third-party websites before providing personal information to them.
16. Changes to this Privacy Policy
Telestone may update this Privacy Policy from time to time to reflect changes in:
- Our business practices
- Website functionality
- Technology
- Applicable laws and regulations or
- Privacy and data-protection requirements.
Any updated version will be published on this webpage with a revised “Last Updated” date.
Where required by applicable law, Telestone may provide additional notice of material changes.
17. Contact Us
For questions, requests or concerns regarding this Privacy Policy or the handling of personal information, please contact:
Telestone International Private Limited
Registered Office:
B.S.R. AUDHYOGIK CHETRE, C BLOCK, TOWER-C-213, BLOCK BSR,
GHAZIABAD, UTTAR PRADESH – 201001, INDIA
Corporate / Operational Office:
Office No. G8, Ground Floor, Procapitus Business Park,
D247/4A, Sector 63, Noida – 201301, Uttar Pradesh, India
Email: info@telestone.in
Customer Care: 98370 54321
Website:https://telestone.in
Last Updated: 12 August 2026